The fastest way to track is from Account → Orders. Open any order to see its current status and estimated delivery date.
What the statuses mean
- Placed — payment confirmed, the warehouse has the order.
- Fulfilling — items being picked and packed.
- Shipped — the courier has the parcel; you'll get a tracking link.
- Out for delivery — the courier is en route.
- Delivered — the courier marked it delivered.
The tracking link
Open the courier's site for live updates, attempted-delivery notes, and the option to choose a safe-place or reschedule.
Order looks stuck?
Couriers often update status in batches. If nothing has moved in 48 hours, write to support with your order number and we'll chase the courier.