Help center / Returns & refunds
Eligibility, the return flow, and refund timelines.
Start a return, pack it up, and watch the refund land.
Most items, within the return window, in unused condition.
Common reasons we may not approve a return, and what to do.
Swap one variant for another in two ways.
When we refund without asking for the item back.
How long refunds take, by payment method.